Privacy policy

Last updated: March 13, 2026

Joyful Sprouts Organics LLC ("Joyful Sprouts Organics," "we," "us," or "our") operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Joyful Sprouts Organics uses Shopify to power our online store and enable the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we refer to "personal information," we mean information that identifies you or can reasonably be linked to you. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with our Services and where you reside, we may collect the following categories of personal information.

Contact Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Financial Information

  • Payment card information

  • Billing information

  • Transaction confirmations

  • Payment method details

Payment information is processed by third-party payment providers. Joyful Sprouts Organics does not store full payment card numbers.

Account Information

  • Username and password

  • Account preferences and settings

Transaction Information

  • Products viewed or purchased

  • Items placed in cart or wishlist

  • Order history

  • Returns, exchanges, or cancellations

Communications

Information you provide when contacting customer support, submitting reviews, or communicating with us.

Device Information

  • IP address

  • Browser type

  • Device identifiers

  • Network connection information

Usage Information

Information about how you interact with the Services, including pages visited, browsing activity, and timestamps of interactions.

Personal Information Sources

We may collect personal information from the following sources.

Information You Provide

When you create an account, place an order, subscribe to emails, submit a form, or contact us.

Automatic Collection

Information collected through cookies, analytics tools, and similar technologies when you use our website.

Service Providers

Information collected or processed by service providers that help operate our business.

Third Parties

Partners and platforms that support advertising, analytics, or marketing.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Services.

These technologies may be used to:

  • Maintain shopping cart functionality

  • Remember user preferences

  • Measure site traffic and engagement

  • Improve website performance

  • Support advertising and retargeting campaigns

Advertising platforms and analytics providers may use cookies to measure campaign performance and deliver relevant advertisements.

You can control cookie preferences through your browser settings.

How We Use Your Personal Information

We use personal information for the following purposes.

Provide and Improve the Services

  • Process payments

  • Fulfill orders

  • Ship products

  • Manage customer accounts

  • Process returns and exchanges

  • Provide product recommendations

  • Improve the website and user experience

Marketing and Advertising

We may send marketing communications and show advertisements related to our products or services.

These communications may include:

  • Product launches

  • Brand announcements

  • Kickstarter campaign updates

  • Promotional offers

Marketing messages may be delivered through email, advertising platforms, or other marketing channels.

You may unsubscribe from marketing emails at any time using the unsubscribe link in the email.

Security and Fraud Prevention

We may use personal information to:

  • Verify accounts

  • detect and prevent fraud

  • maintain payment security

  • Protect our Services and users

Customer Communication

We use personal information to respond to customer inquiries and provide support.

Legal Compliance

We may process personal information to comply with applicable laws, respond to lawful requests, enforce our policies, or protect our rights.

How We Disclose Personal Information

We may disclose personal information in the following situations.

Service Providers

We share information with trusted vendors that help operate the Services, including:

  • Shopify (ecommerce platform)

  • Payment processors

  • Shipping and fulfillment providers

  • Cloud storage providers

  • analytics and marketing platforms

These providers only receive the information necessary to perform their services.

Advertising and Marketing Partners

We may share limited information with advertising platforms to measure campaign performance and show relevant advertisements.

Legal and Business Requirements

We may disclose personal information when required by law or when necessary to:

  • comply with legal obligations

  • respond to subpoenas or lawful requests

  • enforce our policies

  • protect our rights or the rights of others

Business Transfers

If Joyful Sprouts Organics is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.

Relationship with Shopify

Our store is hosted on Shopify.

Shopify collects and processes certain personal information in order to provide and improve the Services. Information you submit to our store may be transmitted to Shopify and its service providers.

Shopify may also process personal information to support features such as analytics, security, and fraud prevention.

To learn more about Shopify's privacy practices, please visit:

https://www.shopify.com/legal/privacy

Third-Party Websites

The Services may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of those third-party websites. Users should review the privacy policies of any external websites they visit.

Children's Data

The Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Our products are intended for purchase by adults.

If a parent or guardian believes a child has provided personal information to us, they may contact us to request deletion of the information.

Data Security and Retention

We implement reasonable technical and organizational measures to protect personal information.

However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

  • provide the Services

  • comply with legal obligations

  • resolve disputes

  • enforce agreements and policies

Your Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

Request access to the personal information we hold about you.

Right to Correction

Request correction of inaccurate personal information.

Right to Deletion

Request deletion of personal information in certain circumstances.

Right to Data Portability

Request a copy of your personal information in a portable format.

Right to Opt-Out of Targeted Advertising

Some jurisdictions allow individuals to opt out of the processing of personal information for targeted advertising.

To exercise any applicable rights, please contact us using the contact information below.

We may verify your identity before fulfilling your request.

Communication Preferences

If you receive promotional emails from us, you may unsubscribe at any time using the unsubscribe link provided in the email.

Even if you opt out of marketing messages, we may still send transactional communications related to orders, account activity, or customer service.

International Transfers

Your personal information may be processed or stored outside the country where you reside.

When required by law, we rely on recognized legal transfer mechanisms to protect personal information when transferring data internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

The updated policy will be posted on this page with a revised "Last updated" date.

Contact

If you have questions about this Privacy Policy or would like to exercise your privacy rights, you may contact us at:

Joyful Sprouts Organics LLC
Email: support@joyfulsproutsorganics.com
Loganville, Georgia
United States